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  Subject: Nothing Happens!
  Posted: 08/10/2004 at 8:49:08 am
  By: jonr

I just installed Biz Mail. Took my time installing and configuring everything. When the form is filled in and you click "submit" noting happens.

Also, where is the "Javascript Required" suppose to go? Which file? Do I put it in the <head> or in the <body>? Please, help me get it going. Worked hard to install and configure.

Thanks for any help!
Jonathan



  Subject: Re: Nothing Happens!
  Posted: 08/10/2004 at 10:38:12 am
  By: Seth Knorr

Firstly you do not need anything in the "Javascript Required" file. this is just a file that was used in previous versions, that may be needed to be a reference for those upgrading.

The problem you are experiencing has nothing to do with the CGI script. The problem you are having is on the HTML form itself.

Since the form is not submitting the information period. I generally do not support GENERAL HTML FORM problems, however looking at your form, it looks like the problem, could have something to do with the JAVASCRIPT callender button, or javascript encoding on the page.

Seth



  Subject: Re: Nothing Happens!
  Posted: 08/10/2004 at 11:30:59 am
  By: jonr

I removed the JavaScript calendar and it now works when I click the "Submit" button. However, I get an internal server error. Any ideas?

Thanks,
Jonathan



  Subject: Re: Nothing Happens!
  Posted: 08/10/2004 at 11:48:54 am
  By: jonr

Oh, does the path to perl need "!"? You know #!/usr/bin/perl. When I looked to see what my path to perl was it only had /usr/bin/perl. Just a question!

Jonathan



  Subject: Re: Nothing Happens!
  Posted: 08/10/2004 at 12:40:31 pm
  By: Seth Knorr

yes it need to contain: #!

so if it is: /usr/bin/perl

it would have to be: #!/usr/bin/perl


Seth



  Subject: Re: Nothing Happens!
  Posted: 08/10/2004 at 12:45:47 pm
  By: jonr

Ok got that. What about server error? Any ideas?

My bizmail.cgi settings:

#----- S E N D M A I L & S M T P S E T T I N G S -----#

## $useLib defines the method of sending the email auto response and email form info. ##
## Set $useLib = "sendmail"; TO USE THE SENDMAIL METHOD
## Set $useLib = "smtp"; TO USE THE SMTP METHOD

$useLib = "sendmail";

$mailprog = "/usr/sbin/sendmail"; ## $mailprog = path to Sendmail on your server ##

$smtp_server = "smtp.best-of-cancun.com"; ## Optional $smtp_server is your smtp server address (ONLY WHEN USING SMTP) ##



#----- F R O M N A M E O N R E P L Y E M A I L -----#

## $reply_from_name = from name that will apear on the auto response email. ##

$reply_from_name = "Best-of-Cancun";



#----- S E N D T O E M A I L S E T U P -----#

## $sendto{"1"} is Where form submissions will be sent, ##
## (REMEMBER THE \ BEFORE THE @ SIGN) ##
## This is also the reply address used in the auto response to person filling out the ##
## form. ##


$sendto{"1"} = "info\@best-of-cancun.com"; ## (REMEMBER THE \ BEFORE THE @ SIGN)##
$sendto{"2"} = "mail2\@yourdomain.com";
$sendto{"3"} = "mail3\@yourdomain.com";
$sendto{"4"} = "mail4\@yourdomain.com";
$sendto{"5"} = "mail5\@yourdomain.com";



#----- C A R B O N C O P I E D E M A I L S E T U P -----#

## $cc_to Is an optional field. If you want to carbon copy form information to a ##
## second email address, enter a value above. If you do not want to carbon copy the ##
## form submissions, leave the value blank. ##

$cc_to{"1"} = "ccmail\@yourdomain.com";
$cc_to{"2"} = "ccmail2\@yourdomain.com";
$cc_to{"3"} = "";
$cc_to{"4"} = "";
$cc_to{"5"} = "";



#########################################################################
### ###
### O P T I O N A L V A R I A B L E S B E L O W ###
### ###
#########################################################################


#----- U S E P E R S O N A L I Z E D E R R O R F O R M P A G E -----#

## set $use_html_error = "2"; to not use the personalized html form error page template ##
## (DEFAULT) set $use_html_error = "1"; to use the personalized html form error page template ##

$use_html_error = "1";

$HTML_error_page{"1"} = "formerror.html";
$HTML_error_page{"2"} = "";
$HTML_error_page{"3"} = "";
$HTML_error_page{"4"} = "";
$HTML_error_page{"5"} = "";




#----- D E F A U L T H T M L E R O R P A G E T E M P L A T E -----#

$MY_error_page = "error.html"; # HTML error page you configured ##



#----- P R I N T B L A N K F I E L D S -----#

## set $PRNT_blankfields = "2"; to not send & leave out blank form field results to your email ##
## (DEFAULT) set $PRNT_blankfields = "1"; to send blank form field results to your email ##

$PRNT_blankfields = "1";


#----- D A T A F I L E L O C A T I O N -----#

## $datafile{"1"} & $datafile{"2"} is the file name of the data file that form data will get sent to. ##

$datafile{"1"} = "bizmail.dat";
$datafile{"2"} = "";
$datafile{"3"} = "";
$datafile{"4"} = "";
$datafile{"5"} = "";

#----- S E N D R E S U L T S T O D A T A F I L E -----#

## set $send_data_results = "2"; to not send form results to the data file ##
## (DEFAULT) set $send_data_results = "1"; to send form results to the data file ##

$send_data_results = "2";



#----- S E N D E M A I L R E S U L T S T O Y O U R E M A I L -----#

## set $send_email_results = "2"; to not send form results to your email ##
## (DEFAULT) set $send_email_results = "1"; to send form results to your email ##

$send_email_results = "1";



#----- D E L E T E D U P S -----#

## $delete_dups = "1"; will delete all dups. ##
## To leave duplicate posts set $delete_dups = "2"; (DEFAULT - MOST COMMON CHOICE) ##
## (A duplicate is determined by the email field.) ##

$delete_dups = "1"; # USHUALY, IT IS ONLY SET TO 1 FOR PEOPLE GENERATING LEADS ##

Do you see anything wrong here?

Jonathan



  Subject: Re: Nothing Happens!
  Posted: 08/10/2004 at 1:01:07 pm
  By: Seth Knorr

it looks as if one of a couple things is wrong:

1. is the path to perl correct at the top of bizmail.cgi OR bizmail.pl

2. Did you upload the MIME folder to the cgi-bin and chmod the MIME folder and Lite.pm which is located in this folder to 777.

3. ARE YOU SURE the path to SMTP is correct?

These are the first basics, also have you changed the script in anyway other than what you are supposed to configure. Make sure you did not acidently delete any code.

Also if you have a server error log that would be helpfull.


Seth



  Subject: Re: Nothing Happens!
  Posted: 08/10/2004 at 1:37:40 pm
  By: jonr

I think smpt is "localhost". Changed it and checked everything. No luck! Here is the error log for today when I was testing it.

[Tue Aug 10 14:35:32 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 14:35:32 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 14:35:32 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 14:35:18 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 14:35:18 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 14:35:18 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 14:21:44 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 14:21:44 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 14:21:44 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 14:20:22 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 14:20:22 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 14:20:22 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 14:16:12 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 14:16:12 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 14:16:12 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 14:10:17 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/404.shtml
[Tue Aug 10 14:10:17 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/cig-bin/bizmail.cgi
[Tue Aug 10 14:09:54 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/404.shtml
[Tue Aug 10 14:09:54 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/cig-bin/bizmail.dat
[Tue Aug 10 14:09:35 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/404.shtml
[Tue Aug 10 14:09:35 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/cig-bin/error.htm
[Tue Aug 10 14:09:23 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/404.shtml
[Tue Aug 10 14:09:23 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/scig-bin/error.html
[Tue Aug 10 14:09:01 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/404.shtml
[Tue Aug 10 14:09:01 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/cig-bin/error.html
[Tue Aug 10 14:08:45 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/404.shtml
[Tue Aug 10 14:08:45 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/cig-bin/bizmail.cig/
[Tue Aug 10 14:08:38 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/404.shtml
[Tue Aug 10 14:08:38 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/cig-bin/bizmail.cig
[Tue Aug 10 14:02:46 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 14:02:46 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 14:02:46 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 14:00:08 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 14:00:08 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 14:00:08 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 13:58:51 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 13:58:51 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 13:58:51 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 13:58:43 2004] [error] [client 64.139.76.18] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 13:58:43 2004] [error] [client 64.139.76.18] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 13:58:43 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 13:58:42 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 13:58:42 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 13:58:42 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 13:57:31 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 13:57:31 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 13:57:31 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 13:15:34 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 13:15:34 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 13:15:34 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 13:12:12 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 13:12:12 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 13:12:12 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:45:36 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:45:36 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:45:36 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:43:44 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:43:44 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:43:44 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:40:47 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:40:47 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:40:47 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:38:34 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:38:34 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:38:34 2004] [error] (8)Exec format error: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:36:06 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:36:06 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:36:06 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:35:47 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:35:47 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:35:47 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:34:27 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:34:27 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:34:27 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:33:49 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:33:49 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:33:48 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:28:28 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:28:28 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:28:28 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:24:10 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:24:10 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:24:10 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:20:26 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:20:26 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:20:26 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:20:09 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:20:09 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:20:09 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:18:36 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:18:36 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:18:36 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 12:14:13 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 12:14:13 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 12:14:13 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 11:51:03 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 11:51:03 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 11:51:03 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed
[Tue Aug 10 11:42:43 2004] [error] [client 66.233.221.58] File does not exist: /home/curtisra/public_html/500.shtml
[Tue Aug 10 11:42:43 2004] [error] [client 66.233.221.58] Premature end of script headers: /home/curtisra/public_html/cgi-bin/bizmail.cgi
[Tue Aug 10 11:42:43 2004] [error] (2)No such file or directory: exec of /home/curtisra/public_html/cgi-bin/bizmail.cgi failed

Jonathan



  Subject: Re: Nothing Happens!
  Posted: 08/10/2004 at 1:57:29 pm
  By: Seth Knorr

Was the cgi-bin folder you are using created by you, or was it pre-existing when you setup your hosting account?

Seth



  Subject: Re: Nothing Happens!
  Posted: 08/10/2004 at 2:01:26 pm
  By: jonr

The cgi-bin was pre-existing. Don't know what could be the problem.

Jonathan



  Subject: Re: Nothing Happens!
  Posted: 08/10/2004 at 2:15:57 pm
  By: Seth Knorr

Ok try this as your path to perl:

#!/usr/bin/perl -w


See if that works for you.

Seth



  Subject: Re: Nothing Happens!
  Posted: 08/10/2004 at 2:43:15 pm
  By: jonr

Tried that and nothing has changed. Take a look http://best-of-cancun/cgi-bin/formv2_1.html

Jonathan



  Subject: Nothing Happens!
  Posted: 08/10/2004 at 8:36:13 pm
  By: jonr

Got it working!!!

Jonathan



  Subject: Re: Nothing Happens!
  Posted: 08/11/2004 at 5:55:56 am
  By: Seth Knorr

What was wrong with it?


Seth



  Subject: Re: Nothing Happens!
  Posted: 08/20/2004 at 11:52:33 am
  By: jonr

My server host would not support it. They set me up with FormMail instead. Wish I could have used yours instead!!!



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