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Subject: having a problem all of a sudden |
| Posted: 05/20/2004 at 9:52:08 am |
| By: santino |
| I'm having a problem with the scripts and everything seemed to be working ok last night (I've been using them for months without problem)
When someone submits their information on the form, I get an Internal Server Error and talks about foo@foo.com. But if I hit the "Back" button and hit submit again, then I get a thank you page. Occaisionally it will pull up the copyright page and talks about where to get a free script at.
However, even though it gives me that internal server error, the information still gets posted to a log. You can find a form here:
http://www.captureform.net/credit
Now I think the reason for not getting that error when you submit the information again, is that I have Delete Dups set to yes, so it doesnt take duplicate submissions. I'm thinking it has something to do with the email sending part of it.
If my path to sendmail happened to change overnight, would that be the error I would get in that instance, if it wasn't right in the bizmail script?
All my .cgi files are set to 755 and everything was working last night perfectly. I'm thinking it's a server problem for some reason, but I wanted to run it by you also, cause you would be able to help troubleshoot this problem, since you designed it :)
Thanks,
Dominic | |
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Subject: Re: having a problem all of a sudden |
| Posted: 05/20/2004 at 9:56:39 am |
| By: Seth Knorr |
| Maybe try downloading the data file, and then replacing it with a blank one. See if that works. It could be that your server won't write to it, because there is currently to much data in it. Just make sure to re-chmod it to 777.
Seth | |
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Subject: Re: having a problem all of a sudden |
| Posted: 05/20/2004 at 1:52:59 pm |
| By: santino |
| Well it's writing to it; it's just not sending the mail. I've tested it more and I was right....when I set it to NOT delete dups, I got that error message each time. When I put it back to delete dups and then changed it to NOT send results to email, I don't get that error at all. So I've narrowed it down to a sendmail problem. Either on the server, or with the sendmail.cgi. However, like I said, I haven't changed a thing, except for that code you gave me to include the First and Last name in the TO box; but I did that on a separate script so I wouldn't mess up a good working one.
I've seen that error before when there is a "/" missing in the list of email addresses...however they are all fine. | |
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Subject: Re: having a problem all of a sudden |
| Posted: 05/20/2004 at 2:35:54 pm |
| By: Seth Knorr |
| So when you changed the from name to:
\"first last\" <email>
The script you updated this on is in no way associated with the current script your running.
For instance is it in the same directory as bizmail.cgi, and is it sendmail.cgi that you are editing in that directory??
Seth | |
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Subject: Re: having a problem all of a sudden |
| Posted: 05/20/2004 at 3:43:42 pm |
| By: santino |
| Exactly, I did that on a different one, cause I didn't want to mess it up. This is a perfectly good working copy that this is happening on. I uploaded a totally different script from big nose bird and I'm getting the same error. Which means it has only to do with the server.
However, while your here, I think my emails to you are not getting there cause I sent you the files for the custom work and you didnt' get them. I also emailed you twice after that. Do you have another way we can communication that you can send me? phone or IM somehow? | |
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Subject: Re: having a problem all of a sudden |
| Posted: 05/20/2004 at 5:02:09 pm |
| By: Seth Knorr |
| yes, I will give you a call in about a half an hour, I have your number. I did get your very last email a little bit ago.
Seth | |
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