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Subject: CGI Error - please lend insight

Posted: 07/30/2003 at 1:11:34 pm

By: ilana

Hello. I believe that I have followed the instructions listed in the readme, but I get the following error message when I click on 'SUBMIT'. It is possible that the errors are occuring because of my incorrect ftp methodology and hope that someone will set me straight (in this, or any, case). Thank you. - BEGIN ERROR MESSAGE - The specified CGI application misbehaved by not returning a complete set of HTTP headers. The headers it did return are: Can't locate MIME/Lite.pm in @INC (@INC contains: C:/Perl/lib C:/Perl/site/lib .) at e:\inetpub\sla-quebec.ca\cgi-bin\bizmail.cgi line 786. BEGIN failed compilation aborted at e:\inetpub\sla-quebec.ca\cgi-bin\bizmail.cgi line 786. - END ERROR MESSAGE - NOTES: 1. As per the instructions of the hosting company Bell, the path to perl is: C:/perl/bin/perl.exe - and that is what is therefore specified in the first line of bizmail.cgi. 2. I am using the smtp server provided by Bell (given that sendmail is not supported on the Windows host), and have set up the script accordingly. 3. The site in question is hosted on a shared NT server. Thanks, again. - Ilana

Subject: Re: CGI Error - please lend insight

Posted: 07/30/2003 at 1:11:43 pm

By: ilana

Hello, again. Just to let you know, I downloaded a different ftp software and re-uploaded the cgi-bin to the server (and checked that the permissions are all set as per the readme) - and have had no success. still, the same error message as in the preceding email. Oh, I am not sure if this will help, but you can see for yourself: go to "http://www.sla-quebec.ca/english/frame.html" click on "ALS Walk" click on "ALS WALK 2003 REGISTRATION" click on "SUBMIT" Thanks. Regards, Ilana

Subject: Re: CGI Error - please lend insight

Posted: 07/30/2003 at 1:11:52 pm

By: Seth Knorr

Thank you for complete information on your post. It looks like your either: a. missing the "MIME" directory which should be located in the cgi-bin and contain the script "Lite.pm" with both being set to permissions 777, that is read, write and executable. This is the most common problem with windows servers. You have to contact your host and have them change the permissions of both the file and directory as well as bizmail.dat for the script to work. They should all be set to permissions 777, which is read, write and executable. Just to warn you in advance with most companies that host windows servers this tends to be a 6 month proccess on such a simple problem. Seth

Subject: Re: CGI Error - please lend insight

Posted: 07/30/2003 at 1:12:04 pm

By: ilana

Thanks for your response (below). However, as per my first follow-up email (entitled as this one, with 'ADDENDUM' appended), I have checked the permissions on all the files/folders in question and it seems that the permissions ARE set as they should be. So, now what? Thanks, Ilana

Subject: Re: CGI Error - please lend insight

Posted: 08/25/2003 at 1:12:22 pm

By: ilana

The link seemed to work - how did you fix it?